Gain on-demand access to expert Shopify developers and designers, ready to support you whenever needed.
Launching your Shopify store is just the start. Real growth and long-term success require ongoing optimisation and maintenance. With our monthly retainer, you can tap into our full range of Shopify services from design adjustments to conversion rate optimisation (CRO) ensuring your store continues to thrive.
Running an online store is more than just launching products, it’s about providing an exceptional, reliable experience for your customers. But keeping your Shopify store optimised, updated, and running smoothly takes time and expertise. With our Monthly Shopify Support & Maintenance Retainer, you can focus on growing your business while we handle the technical details.
Professional
All of the basic plan plus increased hours, development support, monthly reporting, and strategy calls.
8 hours Support or Development
£495
+VAT per month
Premium
All of Professional plan plus increased hours, Development Support, UX/UI support, monthly reporting, and strategy calls.
16 hours Support or Development
£995
+VAT per month
Enterprise
Customisable hours, extensive support including development and automation, deeper performance analysis, and a dedicated account manager.
32 hour Support or Development
£1,595
+VAT per month
Enterprise+
Our other packages as well as additional services such as Search Engine Optimisation, on going Conversion Rate Optimisation, Digital Growth Consultancy.
100 hours support or development
£4,995
+VAT per month
Shopify Partner Agency
Uniq Creative is an accredited Shopify platform partner, we design, implement, deploy and support all sizes of ecommerce websites using Shopify & Shopify Plus. With our creative approach to both design and technical matters, we deliver new builds, platform migrations and bespoke development projects.
Shopify Monthly Support & Maintenance Packages
Technical Support
While Shopify offers customer service, some technical challenges require specialised expertise that general support can’t always provide and these issues can impact your sales. Our Shopify support team is made up of professionals who design, build, and grow Shopify stores daily, so they’re prepared to handle technical issues before they escalate.
Design and Development
E-commerce trends and technologies evolve quickly, and what was cutting-edge when your Shopify store launched may soon become outdated. With a dedicated team of developers and designers, you can easily keep your store’s design and functionality up-to-date and aligned with the latest trends and apps.
Strategy and Consultancy
Our team includes experienced e-commerce consultants and entrepreneurs, ready to share their knowledge with you. From creating strategies for international expansion to providing detailed reporting and analytics, our Shopify retainer offers you a clear view of your business’s current standing and a roadmap to reach your goals.
Partnering with us means gaining a dedicated team who truly understands your store, inside and out. We’re proactive, constantly fine-tuning and making updates that align seamlessly with your goals. When issues pop up, we’re on it fast, so you’re never left scrambling for last-minute help or paying extra for quick fixes. With us by your side, you’ll save time, reduce risk, and enjoy the peace of mind that comes from knowing your store is in expert hands.
Looking for Shopify maintenance, support, changes, development or design ?
Frequently Asked Questions?
What’s the main advantage of a retainer?
With a more consistent monthly workload and reduced downtime, we can offer lower rates for services provided on retainer. It’s a win-win! Our retainer clients enjoy guaranteed availability, priority support, and discounted pricing.
What if I need extra support in a given month?
We’re committed to making sure you get the help you need. Often, you’ll have unused support hours saved from previous months that we can apply. If not, just reach out, give us a call, and we’ll make sure to find additional hours to provide the support you require.
What if I dont need any work in a given month?
We will then accumulate those hours for you to use up to the end of the same quarter. Any unused hours will be added to the following month, however they are only available to be used until the end of the quarter. This will not happen if you decide to downgrade your plan. We are happy to discuss this in more detail if it comes to it
What is the contract length?
The minimum contract is 6 months, but we are flexible to explore other options if required to suit specific needs.
What if i decide to cancel my monthly plan?
Yes you can cancel the monthly subscription, or even reduce to a plan that offers less hours. If you decide to cancel we can still work with you on ad hoc basis, but every task and completion time analysed, different to a more fluid way of working and guaranteed availability that retainer offers.
How do I give you guys the tasks?
We use Asana for task management and you can create the task or requirement directly there with completion date and we use Slack for general chat to ensure excellent communication.
Interested in our other monthly services?
With over a decade of hands on industry experience to draw on, our digital marketing services help clients achieve their business goals. We offer Conversion Rate Optimisation, Search Engine Optimisation, Google Shopping, Google Adwords, Paid Social, Email Marketing and more to explode your online sales!
For more information about our monthly services, contact our full-service digital agency in Somerset, and we will create the perfect solution for your business.
