AutoTrader x Trustpilot

Custom Built Software to show Trustpilot reviews on AutoTrader.

The challenge was to enable AutoTrader clients who use Trustpilot for customer feedback collection to showcase their reviews directly on their AutoTrader profiles. To achieve this, we developed a custom engine that integrates the APIs of both platforms, automatically pulling reviews from Trustpilot and displaying them on the relevant AutoTrader profiles. This task was complex due to the specific requirements imposed by both platforms.

Our solution includes a backend portal where Trustpilot account managers can easily add and manage dealerships, while AutoTrader can monitor key metrics, such as the number of reviews and which dealerships are displaying them. The project has been highly successful, leading to ongoing support and the creation of a new selling point for both companies, as they can now offer this feature to their clients.